Real people,
one tap away.
Questions about a booking, your listing, press or a partnership? We answer in plain language - in German, French, Italian or English. The fastest help lives right inside the app, but our inbox is always open.
Pick the door that fits.
Every message reaches a human. No ticket mazes, no premium-rate lines.
Help with a booking
Booking trouble, refunds, access passes or charging questions - write to our support team and we will get back to you fast.
support@parkberry.appLive help & SOS
Mid-booking, the Help and one-tap SOS buttons are one screen away. Not in a booking? Email us - every message is read.
Open the web appList or manage a space
Thinking about renting out an idle spot, a permit bay or a small lot? See how hosting works and what we charge.
For hostsMedia & partnerships
Journalists, HOAs, garages, gyms and charging partners - reach the team with a clear subject and we will route you to the right person.
support@parkberry.appTell us what's up.
We'll reply by email.
Fill this in and it opens a pre-addressed email in your mail app - no message disappears into a void. We come back to you, typically within one business day, from support@parkberry.app.
We keep only what we need to help you, encrypted at rest and handled to nFADP / GDPR standards. See our Privacy policy.
Help is built in, not bolted on.
While a booking is active, one tap opens our help desk and a one-tap SOS - with the Swiss emergency numbers and live location share. You're never sorting out a parking problem alone.
Most answers are already waiting.
Fees, the 100% refund guarantee, EV charging, escrow and payouts - our help centre covers the common questions, so you might not need to email at all.